Frequently Asked Questions

CMSC REGISTRATION FAQ

Do I need to purchase an exhibit hall pass if I register as a full attendee?

The full registration includes access to the exhibit hall and all courses.

Do I need to pre-register for courses ahead of time?

No.

Are meals included with my registration?

Yes. Buffet style meals will be available, accommodating a variety of dietary needs. Please refer to the program guide for times, visit www.mscare.org/2023

What is the registration cancellation policy?

Cancellations must be confirmed in writing. Please send an email to [email protected] to cancel your registration.

Cancellations made within 48 hours of registering will be provided a full refund.

Cancellations received by April 30, 2023 will receive a refund less a $25 processing fee.

Cancellations made between May 1 and May 14, 2023 will receive a refund less a $50 processing fee.

There will be no refunds for cancellations after May 14, 2023; however, we can transfer your registration to another person.

What is the hotel cancellation policy?

All reservation requests will require a credit card, a deposit for one (1) room night, or a guarantee to the Master Account. Deposits will be refunded for rooms cancelled in accordance with hotel’s cancellation policy, currently 72 hours prior to arrival. Name changes to room reservations may be made up to 7 days prior to arrival at no charge.

Can I transfer my registration to another person?

Yes, please send an email [email protected] .

If you have other questions regarding registration, please email us

Ryan Francia at [email protected].